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Customer Service

Pre-Sales

If you would like to know more information, such as drawing of products, technological parameters, I-V pictures etc., please send us emails.

 

We will service for you immediately

 

In Sale

There are three parts in Quality Control System, according to ISO9001: 2005.

 

  • Inspection & Testing, to ensure the quality of raw materials purchased from third parties.
  • Quality control in our production process.
  • All the finished products will be tested by Inspection & Reliability Testing to ensure the quality.

 

The core competitiveness of SinoSola is the quality. At the same time, we getmany international certificates, and we are on the way to be better. SinoSola has ISO, TUV, CE, KS, MCS, INMETRO, FIDE, JET, CEC, etc.

 

After Sales

According to the ISO9010, Quality management customer satisfaction organizational behavior standard guide, ISO9012, Quality control customer satisfaction organization complaint handling guidelines, ISO Quality management customer satisfaction organization external dispute resolution guidelines, and another files, we draft the “After-sales service management regulations”, to ensure that SinoSola could provide the satisfying service to all customers.